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There are few things more frustrating than needing to change travel plans last-minute because of a canceled flight. In addition to unavoidable issues like severe weather, staff shortages have also become a problem for airlines, which has left many flights grounded due to lack of a sufficient crew. According to the Air Line Pilots Association, while travel has returned to pre-COVID levels, they have been left with an estimated shortage of 12,000 pilots in 2022.
While the U.S. Department of Transportation (DOT) requires airlines provide a full refund if you are forced to change your travel plans because your flight is canceled or, in some instances, significantly delayed, rules about passenger rights and how to acquire refunds can vary airline-to-airline.
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Brittney Meredith-Miller
Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].
