[gallery size="full" ids="206669,206670,206671,206672,206673,206674,206675,206676,206677,206678,206679,206680,206681,206682"]

Despite the buzz among insurance-industry leaders and technologists around the potential impact of such tools such as smart devices, wearables and drones, there is a wide range of technology adoption and maturity among insurers, according to the report, "Emerging Technology in Insurance: AI, Big Data, Chatbots, IoT, RPA, and More," produced by the Novarica Research Council.

"Insurers continue to experiment with and adopt new technologies where there is a clear business case to do so," researchers concluded. But not all available technology tools are easily assimilated into insurance business processes, and many are still in the experimental phase.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].