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Claims analytics is the process of analyzing data at all stages in the claims cycle to make the right decision, at the right time, for the right party.

Claims analytics is the process of analyzing data at all stages in the claims cycle to make the right decision, at the right time, for the right party.

Workers Comp carriers have been slow to adopt automated fraud detection technology because of resistance to change, reliance on manual processes, limited IT resources, and concerns about data access and quality.

Soft fraud is often committed by normally honest policyholders who can inflate values inadvertently or on purpose because of a sense of entitlement.

Insurance and risk have always gone together. However, as insurance becomes more complex and regulated, the rise of the chief risk officer is inevitable and the importance is undeniable.

New York and New Jersey restored transportation services on Sunday and strove to be ready for a near-normal workweek, while Washington was a little slower to overcome the blizzard.

Few companies have a really good handle on what it means to be a customer-centric insurer, because the concept can encompass so many capabilities.

News from Fetch, Novarica, Enservio, Amica Insurance and more.