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A changing workforce, rapidly evolving technology and medical-cost-containment issues are the biggest challenges, and opportunities, that will face the workers comp market as it enters its second century.

While we all may have individual opinions regarding guilt or innocence, the outcome in this case resulted from the quality of the investigation.

Whether you missed the 15th annual Americas Claims Event (ACE) or simply want to reexperience the some of high notes, here is a glimpse into the Claims editors steno pads from the Big Easy.

With the fine-tuned tactics that hardcore fraudsters employ to target their victims, no carrier can afford to lack a strong, unified strategy against fraud.

Much has been discussed about the rising costs of health care in this country. What hasn't been discussed, however -- and what ends up costing millions of dollars on its own -- is medical claim fraud.

Inaccurately assessing bodily injury claim severity at first notice of loss (FNOL) creates various pitfalls that hinder resources and escalate costs. Get help with predictive modeling.

Insurers that want to establish effective anti-fraud programs or enhance the effectiveness of existing programs must take a comprehensive approach to dealing with this pervasive problem.

These are hard times. A lot of bad things happen in hard times. Businesses cut back, and some fail. People worry about losing their jobs, and some people do.