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NAIC Pitched On New Disaster ApproachIndustry skeptical, but Allstate and two top regulators keep pushing all-perils planChicagoIndustry representatives greeted a proposal for a national ...

Connecting the DotsSiloed systems and disparate customer data sources always have been inhibitors to creating the oft-cited 360-degree customer view. Here's how several insurers ...

The noise from claim staff is not joyous this year. Although a few people still tell us that they love their jobs, their voices are growing fainter.

Booster ShotInjecting underwriting into sales, issuance, and other policy life-cycle processes promises big benefits, but there are barriers to underwriting automation carriers need to ...

Damaras Gatihi was driving along Interstate 5 near Seattle in 2003, when her car was bumped from behind.

A few Claims readers and contributors I know subscribe to an insurance/risk management Internet chat-line called Riskmail.

As anecdotal evidence regarding adverse underwriting decisions spreads among insureds by word of mouth, many are complaining to their departments of insurance and their elected representatives.

Now that I've got your attention, there's nothing really bad or ugly about the Loss Executives Association.