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The process of understanding the customer journey across communication and distribution channels--while creating a consistent customer experience--has largely eluded the insurance industry.

Selling insurance is one of the best careers in the world, so long as you're willing to put in hard and intelligent work.

Annuity sellers must address several fundamental, systemic challenges to increase market penetration, widen their prospect base, and propel sales on a steadily upward trajectory over the long term, a recent Deloitte consumer survey revealed.

Most construction contracts require contractors to have environmental, pollution coverage, in U.S. and abroad.

The quality and speed of the digital services and products that Apple, Google and Amazon provide influences customers' expectations from the insurance industry.

The quality and speed of the digital services and products that Apple, Google and Amazon provide influences customers' expectations from the insurance industry.

Applied Systems and Market Insights Group report defines what steps make up a well-rounded customer experience, and details what technology agencies must have within the next four years.

Don't get left behind. Become a high-performing agency with these five tips.