X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Just a few short years ago, I purchased a new car from a dealer about an hour away from my house. I wanted to take home the car that day, but my insurance company (one of the large national insurers) wouldn’t issue my policy unless I physically brought a check to one of their local office–another hour away. Needless to say, I didn’t get my car that day and I was furious. I switched over to one of the large direct insurers as soon as I got home and transferred both my auto and homeowner’s policies. A digital self-service capability was important to me: #frustrated!

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.