To prevent cracks in the communication infrastructure, a company needs to put all its eggs in one basket with a content management system that improves processes, workflow, and information access for
In refining their brand image, insurers often undergo a debate between the virtues of being "high touch" vs. "high tech." The truth is an effective brand needs to encompass both characteristics. "That
Business is changing and insurers must respond. Industry changes--such as new regulations targeted at risk management, commissions, and reporting; the demand for process transparency among regulators a
Rory Read knew he was in for a challenge when he joined Columbia Insurance Group five years ago. Top executives acknowledged the midsize regional carrier was in "extreme catch-up mode" and needed to m
When Panhandle Farmers Mutual Insurance determined there had to be a more efficient way of doing business, Art Meadows felt that could be accomplished only by turning the carrier into a paperless ente
I led a trio of daily newspaper reporters covering insurance as their fulltime beat into the lion's den in Boston yesterday, moderating a panel discussion ...
BOSTON--The head of the Property Casualty Insurers Association of America warned lawmakers against overreacting to market disruptions with government-run substitutes for disaster coverage that he said
BOSTON--The head of the Property Casualty Insurers Association of America warned lawmakers against overreacting to market disruptions with government-run substitutes for disaster coverage that he said
David Sampson has been on the job about two months as the new president and chief executive officer of the Property Casualty Insurers Association of America, but he'll take center stage this week in