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In a new frontier of claims, no- and low-touch handling will reign supreme. But success will depend upon the triage process, effective use of predictive analytics and other factors.

In a new frontier of claims, no- and low-touch handling will reign supreme. But success will depend upon the triage process, effective use of predictive analytics and other factors.

A claims-based monitoring program involves five components to quell opioid misuse and overprescribing.

A claims-based monitoring program involves five components to quell opioid misuse and overprescribing.

What's driving repair severity for certain vehicles? Is it the number or complexity of parts? Find out here.

What's driving repair severity for certain vehicles? Is it the number or complexity of parts? Find out here.

Taking a cue from football, August is a great time for organizations to revamp the playbooks for another winning season.

Even though many claims involved shared liability, insurers assess comparative negligence in just 3 to 5 percent of claims. These tools, strategies can improve assessments and the bottom line.