{
  "author": {
    "name": "Mark K Lund",
    "webUrl": "/author/profile/mark-k-lund/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2005/08/30/unplugging-claims/",
        "title": "Unplugging Claims",
        "byline": "Mark K. Lund",
        "kicker": "Market Insights",
        "prettyDate": "August 30, 2005",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/mark-k-lund/",
            "name": "Mark K. Lund"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Unfortunately, processing the resulting claims is often not quite so simple and, next to settlement amounts, it is claim-processing speed that is most closely related to customer satisfaction.",
        "body": null
      }
    ]
  }
}