{
  "author": {
    "name": "Greg Powers",
    "webUrl": "/author/profile/greg-powers/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
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    "articles": [
      {
        "uri": "/2007/07/03/a-good-first-impression/",
        "title": "A Good First Impression",
        "byline": "Greg Powers",
        "kicker": "Market Insights",
        "prettyDate": "July 03, 2007",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/greg-powers/",
            "name": "Greg Powers"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "How can one balance achievement of a carrier's targeted claims loss ratio with the delivery of a streamlined customer experience that enhances and differentiates its brand versus the competition?",
        "body": null
      },
      {
        "uri": "/2005/08/02/getting-claims-off-to-a-good-start/",
        "title": "Getting Claims Off to a Good Start",
        "byline": "Greg Powers",
        "kicker": "",
        "prettyDate": "August 02, 2005",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/greg-powers/",
            "name": "Greg Powers"
          }
        ],
        "kickerNode": [],
        "summary": "One of your long-time policyholders gets into a multi-car accident while driving home from work one night on a rainy, slick road...",
        "body": null
      }
    ]
  }
}