{
  "author": {
    "name": "Bob Crowley",
    "webUrl": "/author/profile/bob-crowley/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2019/11/19/technology-and-the-claims-process/",
        "title": "Technology and the claims process",
        "byline": "Bob Crowley",
        "kicker": "Best Practices",
        "prettyDate": "November 19, 2019",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/10/Claims_Mgmt_Technology.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bob-crowley/",
            "name": "Bob Crowley"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "While technology is improving many aspects of the claim process, empathy is still the most important tool in the toolbox.",
        "body": null
      }
    ]
  }
}