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Technology in claims. As a result of increased efficiencies from technology, carriers may be able to reduce administrative expenses. (Photo: Shutterstock)

Emergency kit? Check. Fully charged cell phone? Check. New batteries in the flashlight? Check.

These are some of the common things an adjuster is always prepared to take along when inspecting structural damage on a reported claim. But how has innovation changed the way adjusters prepare for a claim before they even arrive at a property?

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