More than 40 years ago, Norman Rockwell's Boy Asleepwith Hoe, also known as Lazy Bones or Taking aBreak, was stolen from a home in Cherry Hill, New Jersey, andthe family submitted a claim to their insurer.

In March 2017, the FBI announced that the painting was recovered.(One reason it was quickly identified was that the piece still hada minor indentation from the owner's pool cue.) In a ceremony inPhiladelphia, the painting was returned to the family by the FBIand is currently slated for auction at an estimated value of $1,000,000 to$1,500,000 – significantly more than the value of the artwork whenthe claim was made in 1976.

For adjusters, involvement with these types of high-value — andhigh-profile — claims can be unusual. However, when they do occur,it is important to be well-equipped with the right information andskills to handle them effectively. Here are a few considerations tokeep in mind.

Time is of the essence

Causes of fine art claims vary but they are often accidentalsuch as damage during transport. The financial consequences forclients can be devastating if damages are not reported andaddressed in a timely manner, so respond as quickly as possible toavoid further damage.

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