Ask insurers about training for the IT department, and youll hear words like critical and part of our culture. Although training may suffer in some areas of the company when the economy hits a bump, training specialists for insurance giants such as Allstate and Nationwide dont believe companies can afford to let IT training slip at any level.

As we plan on an annual basis how available our IT associates will be, we take into account a certain amount of training every year for each individual, says Lori Pierson, program director for IT human capital with Nationwide, the Columbus, Ohio-based property/casualty and financial services company.

Our IT employees need to keep growing their skills to keep abreast of the changes in the IT landscape and their work requirements, says Nelle Hanley, education consultant with Allstate Insurance in Northbrook, Ill.

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