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Special Report

Insurance Speak

The Insurance Speak podcast from NU Property & Casualty, PropertyCasualty360.com, and Claims magazines engages insurance-industry thought leaders to discuss topics ranging from sales & marketing, emerging risks, InsurTech, M&A, fraud, and more. New episodes of Insurance Speak will publish bi-weekly.

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  • Podcast

    Recruiting for the future: Why diversity matters

    Patricia L. Harman | October 06, 2021

    Leaders from Gallagher Bassett, PURE Insurance and Butler Snow discuss prioritizing diversity and inclusion for their employees and the customers they serve.

  • Podcast

    In their own words: A chat with insurance industry authors

    Patricia L. Harman | September 22, 2021

    Chris Tidball, Chantal Roberts, Michael Skiba and Rich Wickcliffe discuss their writing process and why sharing expertise is valuable to the industry in this Insurance Speak podcast.

  • Podcast

    COVID-19 and BI loss calculations

    Patricia L. Harman | September 08, 2021

    Baker Tilly’s Simon Oddy breaks down what insurers should know about business interruption claims filed in the wake of Hurricane Ida & the pandemic.

  • Podcast

    Who needs professional liability insurance?

    Patricia L. Harman | September 01, 2021

    Argo Pro’s Tom Bongi explains the finer details of errors & omissions insurance and the liabilities it addresses.

  • Podcast

    Let's talk cannabis: A conversation with NCIA's Morgan Fox

    Patricia L. Harman | August 11, 2021

    This growing industry provides numerous opportunities for insurers to create new products and expand their coverage options.

  • Load More Stories
  • Podcast

    Personal cyber risks: Working smart in a hybrid environment

    Patricia L. Harman | July 28, 2021

    Chubb's Christie Alderman discusses the cyber risks involved with remote work and how to prevent some of these hazards in a hybrid environment.

  • Podcast

    What's ahead for insurance: A conversation with Aspen CEO Bruce Eisler

    Patricia L. Harman | July 14, 2021

    Following a year of major changes, insurance carriers are adjusting their focus to adapt to some new realities.

  • Podcast

    What do today's auto insurance customers want from their carriers?

    Patricia L. Harman | June 30, 2021

    Auto insurers trying to compete on price alone will find it takes more than a reasonable coverage rate to satisfy policyholders.

  • Podcast

    Riding in style: Insuring classic cars

    Patricia L. Harman | June 16, 2021

    American Modern’s Rick Drewry discusses insuring collector vehicles in this Insurance Speak podcast.

  • Podcast

    Making it work: Creating company culture in a virtual world

    Patricia L. Harman | June 02, 2021

    Germania Insurance’s Lance Ondrej addresses how to build successful remote & hybrid workforces in this Insurance Speak podcast.

  • Load More Stories
  • Podcast

    Secrets to successful insurance compensation plans

    Patricia L. Harman | May 19, 2021

    Seth Preus of Mivation discusses creating a good compensation plan, mistakes to avoid and offers ideas on how to pay commissions.

  • Podcast

    Talking tech: Disrupting insurance coverage in new ways

    Patricia L. Harman | May 05, 2021

    Darcy Shapiro of Cover Genius discusses the role of women in insurance leadership, how technology is changing the industry and opportunities for the future.

  • Podcast

    For insurers, it's all about the data

    Patricia L. Harman | March 31, 2021

    This Insurance Speak podcast features legal scholar Franck Giaoui speaking about how insurers can capture and utilize the data they need.

  • Podcast

    Insurance Speak: On the road again?

    Patricia L. Harman | March 17, 2021

    Susanna Gotsch and Marc Fredman from CCC Information Services highlight several auto trends insurers should be watching.

  • Podcast

    Insurance Speak: InsurTech for the 21st century

    Patricia L. Harman | March 10, 2021

    CEOs John Brisco and Todd Buchanan of Coherent, a technology firm, discuss the challenges and opportunities as insurers focus on InsurTech investments.

  • Load More Stories
  • Podcast

    Today's college students are the key to closing the insurance talent gap

    Danielle Ling | March 03, 2021

    Insurance Speak: Insurance offers many career paths for students. Gary Sullivan of Mercyhurst University shares how they're preparing the next-gen of insurance pros.

  • Podcast

    Insurance Speak: Risks to watch in 2021

    Patricia L. Harman | February 10, 2021

    A conversation with Allianz’s Rani Christie highlights multiple risks insurers are watching around the globe.

  • Podcast

    Insurance Speak: Mapping the future of short, simple customer journeys

    Danielle Ling | February 03, 2021

    Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.

  • Podcast

    Back to normal: The workplace in a post-COVID world

    Patricia L. Harman | January 27, 2021

    The latest Insurance Speak podcast examines the future implications of COVID-19 for employers surrounding mandatory vaccines and other issues.

  • Podcast

    Insurance Speak: Core values are more important than ever in the COVID-19 era

    Danielle Ling | January 20, 2021

    In the pandemic age, establishing and operating by a set of corporate core values is critical to executing a successful brand strategy.

  • Load More Stories
  • Podcast

    Insurance Speak: Staying connected in a social distanced, digital world

    Danielle Ling | January 13, 2021

    With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.

  • Podcast

    Wildfires and wine don't mix

    Patricia L. Harman | January 06, 2021

    The latest Insurance Speak podcast features Larry Chasin’s insights on the impact of an unusual wildfire season on California’s vineyards.

  • Podcast

    Insurance Speak: Secrets to success for independent agencies

    Patricia L. Harman | December 16, 2020

    Tony Caldwell shares his insights on how to thrive in a virtual world.

  • Podcast

    How agents must evolve to better serve their customers in the Digital Age

    Danielle Ling | December 09, 2020

    Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.

  • Podcast

    Bad faith and BI claims: The view from the plaintiff's side

    Patricia L. Harman | December 02, 2020

    Insurance Speak: As business interruption cases move through the courts, well-known consumer attorney Brian Kabateck shares what insurers should be watching.

  • Load More Stories
  • Podcast

    Insurance Speak: The future of business travel

    Patricia L. Harman | November 18, 2020

    Chubb's John Thompson and Ben Howell share that essential travel will become the standard for many companies determining where and when to send executives.

  • Podcast

    Gamification for agencies: Drive results in a remote-work world

    Danielle Ling | November 12, 2020

    Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.

  • Podcast

    Insurance Speak: Managing today's cybersecurity risks

    Patricia L. Harman | November 04, 2020

    Joshua Motta, CEO and founder of Coalition, discusses the rise of ransomware, who’s being targeted, and how hackers are executing their attacks.

  • Podcast

    Insurance Speak: Focusing on the future of insurance

    Patricia L. Harman | October 28, 2020

    Hank Watkins and Carey Bond from Lloyd’s of London share their insights on the industry and highlight how the company will deliver claims solutions in the U.S.

  • Podcast

    The 10 'Powers' of brand-building — Part 4

    Danielle Ling | October 21, 2020

    In the final episode of a four-part series, marketing expert Peter van Aartrijk breaks down the greatest component in building a successful brand.

  • Load More Stories
  • Podcast

    Insurance Speak: An inside look at the IICF

    Patricia L. Harman | October 07, 2020

    The Insurance Industry Charitable Foundation provides insurers with numerous ways to serve local communities beyond providing insurance.

  • Podcast

    Insurance Speak: A conversation with Sedgwick's new president

    Patricia L. Harman | September 23, 2020

    Bob Peterson addresses the challenges and opportunities available in a rapidly changing insurance environment.

  • Podcast

    Insurance Speak: Reopening amid COVID-19

    Patricia L. Harman | September 16, 2020

    Companies are worried about safety as they reopen, and the liabilities they may face if someone becomes ill. Two experts share their recommendations.

  • Podcast

    Insurance Speak: How loyalty drives revenue

    Patricia L. Harman | September 02, 2020

    Insurers know that policyholder interactions from sales to a claim affect renewal decisions. Tim Roberts and Grace Hanson share their insights.

  • Podcast

    10 success factors for branding your insurance business – Part 3

    Danielle Ling | August 19, 2020

    In part three of this podcast series, marketing expert Peter Van Aartrijk shares the 'Powers' involved in creating a strong insurance brand.

  • Load More Stories
  • Podcast

    Insurance Speak: Preparing for the deposition hot seat

    Patricia L. Harman | July 29, 2020

    Insurance claims that evolve into legal actions may require adjusters and claims executives to be deposed. Here’s what you need to know to prepare.

  • Podcast

    Build a better brand: 10 success factors for branding your insurance business

    Danielle Ling | July 15, 2020

    In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.

  • Podcast

    Insurance Speak: Claims disrupted

    Patricia L. Harman Danielle Ling | July 01, 2020

    David Vanalek and Ian Stewart discuss legalized marijuana, cybersecurity, the sharing economy and more in the latest podcast.

  • Podcast

    Insurance Speak: What makes fraudsters tick?

    Patricia L. Harman | June 17, 2020

    A new podcast takes listeners inside the mind of a fraudster, including how they view insurance fraud and why they think they will succeed.

  • Podcast

    Insurance Speak: 10 essential factors for successful brand-building

    Danielle Ling | June 03, 2020

    In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.

  • Load More Stories
  • Podcast

    Insurance Speak: Business interruption claims & COVID-19

    Patricia L. Harman | May 20, 2020

    Erik Josowitz of InsuranceQuotes.com talks about the role of BI insurance for businesses forced to close due to the coronavirus.

  • Podcast

    Insurance Speak: As M&A activity booms, here's what agency owners must know

    Danielle Ling | May 06, 2020

    As annual M&A deals continue to set new records, agency owners need to know what they stand to gain and lose in selling their business.

  • Podcast

    Insights for managing a remote insurance workforce

    Patricia L. Harman Danielle Ling | April 22, 2020

    A new podcast addresses how managers can effectively support and supervise their staff as they juggle children, work and other responsibilities from home.

  • Podcast

    Wading through the coronavirus maze

    Patricia L. Harman | March 12, 2020

    A new podcast from FC&S and PropertyCasualty360.com highlights some of the issues for insurers surrounding COVID-19.

  • Podcast

    COVID-19 and BI loss calculations

    Patricia L. Harman | September 08, 2021

    Baker Tilly’s Simon Oddy breaks down what insurers should know about business interruption claims filed in the wake of Hurricane Ida & the pandemic.

  • Podcast

    Who needs professional liability insurance?

    Patricia L. Harman | September 01, 2021

    Argo Pro’s Tom Bongi explains the finer details of errors & omissions insurance and the liabilities it addresses.

  • Podcast

    Let's talk cannabis: A conversation with NCIA's Morgan Fox

    Patricia L. Harman | August 11, 2021

    This growing industry provides numerous opportunities for insurers to create new products and expand their coverage options.

  • Podcast

    What do today's auto insurance customers want from their carriers?

    Patricia L. Harman | June 30, 2021

    Auto insurers trying to compete on price alone will find it takes more than a reasonable coverage rate to satisfy policyholders.

  • Podcast

    Talking tech: Disrupting insurance coverage in new ways

    Patricia L. Harman | May 05, 2021

    Darcy Shapiro of Cover Genius discusses the role of women in insurance leadership, how technology is changing the industry and opportunities for the future.

  • Podcast

    For insurers, it's all about the data

    Patricia L. Harman | March 31, 2021

    This Insurance Speak podcast features legal scholar Franck Giaoui speaking about how insurers can capture and utilize the data they need.

  • Podcast

    Insurance Speak: Risks to watch in 2021

    Patricia L. Harman | February 10, 2021

    A conversation with Allianz’s Rani Christie highlights multiple risks insurers are watching around the globe.

  • Podcast

    Wildfires and wine don't mix

    Patricia L. Harman | January 06, 2021

    The latest Insurance Speak podcast features Larry Chasin’s insights on the impact of an unusual wildfire season on California’s vineyards.

  • Podcast

    Insurance Speak: Managing today's cybersecurity risks

    Patricia L. Harman | November 04, 2020

    Joshua Motta, CEO and founder of Coalition, discusses the rise of ransomware, who’s being targeted, and how hackers are executing their attacks.

  • Podcast

    Insurance Speak: Focusing on the future of insurance

    Patricia L. Harman | October 28, 2020

    Hank Watkins and Carey Bond from Lloyd’s of London share their insights on the industry and highlight how the company will deliver claims solutions in the U.S.

  • Podcast

    Insurance Speak: How loyalty drives revenue

    Patricia L. Harman | September 02, 2020

    Insurers know that policyholder interactions from sales to a claim affect renewal decisions. Tim Roberts and Grace Hanson share their insights.

  • Podcast

    Insurance Speak: Claims disrupted

    Patricia L. Harman Danielle Ling | July 01, 2020

    David Vanalek and Ian Stewart discuss legalized marijuana, cybersecurity, the sharing economy and more in the latest podcast.

  • Podcast

    Insurance Speak: Business interruption claims & COVID-19

    Patricia L. Harman | May 20, 2020

    Erik Josowitz of InsuranceQuotes.com talks about the role of BI insurance for businesses forced to close due to the coronavirus.

  • Podcast

    Recruiting for the future: Why diversity matters

    Patricia L. Harman | October 06, 2021

    Leaders from Gallagher Bassett, PURE Insurance and Butler Snow discuss prioritizing diversity and inclusion for their employees and the customers they serve.

  • Podcast

    Personal cyber risks: Working smart in a hybrid environment

    Patricia L. Harman | July 28, 2021

    Chubb's Christie Alderman discusses the cyber risks involved with remote work and how to prevent some of these hazards in a hybrid environment.

  • Podcast

    Riding in style: Insuring classic cars

    Patricia L. Harman | June 16, 2021

    American Modern’s Rick Drewry discusses insuring collector vehicles in this Insurance Speak podcast.

  • Podcast

    Making it work: Creating company culture in a virtual world

    Patricia L. Harman | June 02, 2021

    Germania Insurance’s Lance Ondrej addresses how to build successful remote & hybrid workforces in this Insurance Speak podcast.

  • Podcast

    Secrets to successful insurance compensation plans

    Patricia L. Harman | May 19, 2021

    Seth Preus of Mivation discusses creating a good compensation plan, mistakes to avoid and offers ideas on how to pay commissions.

  • Podcast

    Insurance Speak: Mapping the future of short, simple customer journeys

    Danielle Ling | February 03, 2021

    Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.

  • Podcast

    Insurance Speak: Staying connected in a social distanced, digital world

    Danielle Ling | January 13, 2021

    With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.

  • Podcast

    Insurance Speak: Secrets to success for independent agencies

    Patricia L. Harman | December 16, 2020

    Tony Caldwell shares his insights on how to thrive in a virtual world.

  • Podcast

    How agents must evolve to better serve their customers in the Digital Age

    Danielle Ling | December 09, 2020

    Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.

  • Podcast

    Gamification for agencies: Drive results in a remote-work world

    Danielle Ling | November 12, 2020

    Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.

  • Podcast

    The 10 'Powers' of brand-building — Part 4

    Danielle Ling | October 21, 2020

    In the final episode of a four-part series, marketing expert Peter van Aartrijk breaks down the greatest component in building a successful brand.

  • Podcast

    Insurance Speak: Reopening amid COVID-19

    Patricia L. Harman | September 16, 2020

    Companies are worried about safety as they reopen, and the liabilities they may face if someone becomes ill. Two experts share their recommendations.

  • Podcast

    10 success factors for branding your insurance business – Part 3

    Danielle Ling | August 19, 2020

    In part three of this podcast series, marketing expert Peter Van Aartrijk shares the 'Powers' involved in creating a strong insurance brand.

  • Podcast

    Insurance Speak: Preparing for the deposition hot seat

    Patricia L. Harman | July 29, 2020

    Insurance claims that evolve into legal actions may require adjusters and claims executives to be deposed. Here’s what you need to know to prepare.

  • Podcast

    Build a better brand: 10 success factors for branding your insurance business

    Danielle Ling | July 15, 2020

    In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.

  • Podcast

    Insurance Speak: 10 essential factors for successful brand-building

    Danielle Ling | June 03, 2020

    In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.

  • Podcast

    Insurance Speak: As M&A activity booms, here's what agency owners must know

    Danielle Ling | May 06, 2020

    As annual M&A deals continue to set new records, agency owners need to know what they stand to gain and lose in selling their business.

  • Podcast

    Insights for managing a remote insurance workforce

    Patricia L. Harman Danielle Ling | April 22, 2020

    A new podcast addresses how managers can effectively support and supervise their staff as they juggle children, work and other responsibilities from home.

  • Podcast

    Wading through the coronavirus maze

    Patricia L. Harman | March 12, 2020

    A new podcast from FC&S and PropertyCasualty360.com highlights some of the issues for insurers surrounding COVID-19.

  • Podcast

    In their own words: A chat with insurance industry authors

    Patricia L. Harman | September 22, 2021

    Chris Tidball, Chantal Roberts, Michael Skiba and Rich Wickcliffe discuss their writing process and why sharing expertise is valuable to the industry in this Insurance Speak podcast.

  • Podcast

    What's ahead for insurance: A conversation with Aspen CEO Bruce Eisler

    Patricia L. Harman | July 14, 2021

    Following a year of major changes, insurance carriers are adjusting their focus to adapt to some new realities.

  • Podcast

    Today's college students are the key to closing the insurance talent gap

    Danielle Ling | March 03, 2021

    Insurance Speak: Insurance offers many career paths for students. Gary Sullivan of Mercyhurst University shares how they're preparing the next-gen of insurance pros.

  • Podcast

    Insurance Speak: An inside look at the IICF

    Patricia L. Harman | October 07, 2020

    The Insurance Industry Charitable Foundation provides insurers with numerous ways to serve local communities beyond providing insurance.

  • Podcast

    Insurance Speak: A conversation with Sedgwick's new president

    Patricia L. Harman | September 23, 2020

    Bob Peterson addresses the challenges and opportunities available in a rapidly changing insurance environment.

  • Podcast

    Insurance Speak: On the road again?

    Patricia L. Harman | March 17, 2021

    Susanna Gotsch and Marc Fredman from CCC Information Services highlight several auto trends insurers should be watching.

  • Podcast

    Insurance Speak: InsurTech for the 21st century

    Patricia L. Harman | March 10, 2021

    CEOs John Brisco and Todd Buchanan of Coherent, a technology firm, discuss the challenges and opportunities as insurers focus on InsurTech investments.

  • Podcast

    Back to normal: The workplace in a post-COVID world

    Patricia L. Harman | January 27, 2021

    The latest Insurance Speak podcast examines the future implications of COVID-19 for employers surrounding mandatory vaccines and other issues.

  • Podcast

    Insurance Speak: Core values are more important than ever in the COVID-19 era

    Danielle Ling | January 20, 2021

    In the pandemic age, establishing and operating by a set of corporate core values is critical to executing a successful brand strategy.

  • Podcast

    Bad faith and BI claims: The view from the plaintiff's side

    Patricia L. Harman | December 02, 2020

    Insurance Speak: As business interruption cases move through the courts, well-known consumer attorney Brian Kabateck shares what insurers should be watching.

  • Podcast

    Insurance Speak: The future of business travel

    Patricia L. Harman | November 18, 2020

    Chubb's John Thompson and Ben Howell share that essential travel will become the standard for many companies determining where and when to send executives.

  • Podcast

    Insurance Speak: What makes fraudsters tick?

    Patricia L. Harman | June 17, 2020

    A new podcast takes listeners inside the mind of a fraudster, including how they view insurance fraud and why they think they will succeed.

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