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Insurance Speak: Risks to watch in 2021
Patricia L. Harman | February 10, 2021
A conversation with Allianz’s Rani Christie highlights multiple risks insurers are watching around the globe.
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Wildfires and wine don't mix
Patricia L. Harman | January 06, 2021
The latest Insurance Speak podcast features Larry Chasin’s insights on the impact of an unusual wildfire season on California’s vineyards.
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Insurance Speak: Managing today's cybersecurity risks
Patricia L. Harman | November 04, 2020
Joshua Motta, CEO and founder of Coalition, discusses the rise of ransomware, who’s being targeted, and how hackers are executing their attacks.
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Insurance Speak: Focusing on the future of insurance
Patricia L. Harman | October 28, 2020
Hank Watkins and Carey Bond from Lloyd’s of London share their insights on the industry and highlight how the company will deliver claims solutions in the U.S.
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Insurance Speak: How loyalty drives revenue
Patricia L. Harman | September 02, 2020
Insurers know that policyholder interactions from sales to a claim affect renewal decisions. Tim Roberts and Grace Hanson share their insights.
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Insurance Speak: Claims disrupted
Patricia L. Harman Danielle Ling | July 01, 2020
David Vanalek and Ian Stewart discuss legalized marijuana, cybersecurity, the sharing economy and more in the latest podcast.
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Insurance Speak: Business interruption claims & COVID-19
Patricia L. Harman | May 20, 2020
Erik Josowitz of InsuranceQuotes.com talks about the role of BI insurance for businesses forced to close due to the coronavirus.
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Insurance Speak: Mapping the future of short, simple customer journeys
Danielle Ling | February 03, 2021
Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.
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Insurance Speak: Staying connected in a social distanced, digital world
Danielle Ling | January 13, 2021
With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.
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Insurance Speak: Secrets to success for independent agencies
Patricia L. Harman | December 16, 2020
Tony Caldwell shares his insights on how to thrive in a virtual world.
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How agents must evolve to better serve their customers in the Digital Age
Danielle Ling | December 09, 2020
Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.
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Gamification for agencies: Drive results in a remote-work world
Danielle Ling | November 12, 2020
Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
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The 10 'Powers' of brand-building — Part 4
Danielle Ling | October 21, 2020
In the final episode of a four-part series, marketing expert Peter van Aartrijk breaks down the greatest component in building a successful brand.
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Insurance Speak: Reopening amid COVID-19
Patricia L. Harman | September 16, 2020
Companies are worried about safety as they reopen, and the liabilities they may face if someone becomes ill. Two experts share their recommendations.
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10 success factors for branding your insurance business – Part 3
Danielle Ling | August 19, 2020
In part three of this podcast series, marketing expert Peter Van Aartrijk shares the 'Powers' involved in creating a strong insurance brand.
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Insurance Speak: Preparing for the deposition hot seat
Patricia L. Harman | July 29, 2020
Insurance claims that evolve into legal actions may require adjusters and claims executives to be deposed. Here’s what you need to know to prepare.
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Build a better brand: 10 success factors for branding your insurance business
Danielle Ling | July 15, 2020
In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
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Insurance Speak: 10 essential factors for successful brand-building
Danielle Ling | June 03, 2020
In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
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Insurance Speak: As M&A activity booms, here's what agency owners must know
Danielle Ling | May 06, 2020
As annual M&A deals continue to set new records, agency owners need to know what they stand to gain and lose in selling their business.
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Insights for managing a remote insurance workforce
Patricia L. Harman Danielle Ling | April 22, 2020
A new podcast addresses how managers can effectively support and supervise their staff as they juggle children, work and other responsibilities from home.
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Wading through the coronavirus maze
Patricia L. Harman Danielle Ling | March 12, 2020
A new podcast from FC&S and PropertyCasualty360.com highlights some of the issues for insurers surrounding COVID-19.
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Today's RMI students are well-fit to close the industry talent gap
Danielle Ling | March 03, 2021
Insurance Speak: Insurance offers many career paths for students. Gary Sullivan of Mercyhurst University shares how they're preparing the next-gen of insurance pros.
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Insurance Speak: An inside look at the IICF
Patricia L. Harman | October 07, 2020
The Insurance Industry Charitable Foundation provides insurers with numerous ways to serve local communities beyond providing insurance.
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Insurance Speak: A conversation with Sedgwick's new president
Patricia L. Harman | September 23, 2020
Bob Peterson addresses the challenges and opportunities available in a rapidly changing insurance environment.
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Back to normal: The workplace in a post-COVID world
Patricia L. Harman | January 27, 2021
The latest Insurance Speak podcast examines the future implications of COVID-19 for employers.
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Insurance Speak: Core values are more important than ever in the COVID-19 era
Danielle Ling | January 20, 2021
In the pandemic age, establishing and operating by a set of corporate core values is critical to executing a successful brand strategy.
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Bad faith and BI claims: The view from the plaintiff's side
Patricia L. Harman | December 02, 2020
Insurance Speak: As business interruption cases move through the courts, well-known consumer attorney Brian Kabateck shares what insurers should be watching.
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Insurance Speak: The future of business travel
Patricia L. Harman | November 18, 2020
Chubb's John Thompson and Ben Howell share that essential travel will become the standard for many companies determining where and when to send executives.
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Insurance Speak: What makes fraudsters tick?
Patricia L. Harman | June 17, 2020
A new podcast takes listeners inside the mind of a fraudster, including how they view insurance fraud and why they think they will succeed.