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The advent of the coronavirus has taken a particularly high toll on all segments of the travel and hospitality industries. As these businesses struggle to find new ways to safely serve their customers, it has also provided an opportunity for insurers to develop new products for businesses and provide critical insights to assist with managing these risks.

The latest edition of the Insurance Speak podcast series features Ben Howell, Chubb deputy head of accident and health, Asia Pacific, and John Thompson, Chubb's division president of international accident and health, discussing the different aspects of business travel and the role insurers can play in this new environment.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]