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Many companies transitioned to a virtual work environment during the pandemic, proving their employees could operate and serve their clients successfully from remote locations around the country. Now, as companies begin to reopen, many businesses are finding that employees want to continue working virtually or at least have the option for a new hybrid environment that combines remote and in-person opportunities.

This raises the question: how can managers create and maintain a company culture in a virtual world? In the latest Insurance Speak podcast, Lance Ondrej, executive vice president and chief claims officer for Germania Insurance, offers his insights on the long-term impact of remote work, how it will affect company culture and identity, and how businesses can successfully support virtual workers.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]