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A lot of tools are available in customer service centers that allow insurers to reach out to their customers and be accessible to policyholders needs, ...

NCOIL Market Conduct Model Receives AiringA proposed market conduct model law is opening up a discussion on how to balance consumer protections, state regulatory authority, ...

Richmond, Va., is a little over an hours drive from the coastal cities of Norfolk and Virginia Beach. Most people would consider Richmond far enough ...

Focus Simplifies The Task Of Insurance Marketing To Minority-Owned EnterprisesCalifornia is an example of a commercial lines writers fondest dreamand its worst nightmare.The states small ...

AIG Introduces Excess FloodAIG Private Client Group, a division of the property and casualty subsidiaries of American International Group Inc., announced the introduction of excess ...

Realistic Strategies Needed For Retention PlanningPeople are naturally optimistic. In business, however, that natural optimism needs to be tempered with a strong dose of intellectual ...

Getting Ahead Of The Workers Compensation CycleYear in and year out, states workers compensation systems are buffeted by a seemingly endless series of changes in ...

Class Actions Threaten Regulators' Authority New York Juries and judges in class action suits have been usurping state regulators' authority, and the regulators don't like ...