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Sweet Dreams

Staff Writer | January 31, 2004

Once upon a time, it might have been simple to rank the top 10 technologies winning the hearts and wallets of insurers. Nowadays, though, even ...

Agents Can Win Battle For Standards

Staff Writer | June 03, 2003

Agents Can Win Battle For Standards In "Cool Hand Luke," the sadistic warden kept whining to Paul Newman, who played the rebellious convict, that "what ...

'Show Me The Money,' IT Depts. Told

Staff Writer | May 27, 2003

'Show Me The Money,' IT Depts. Told Orlando Insurers, pressed by a tough economy, are examining automation projects with a "show me the money" attitude, ...

Insurers Need Tech ROI, But Can't Afford To Be Left Behind

staff Writer | May 27, 2003

Insurers Need Tech ROI, But Can't Afford To Be Left Behind At a time when most insurers are desperate to lower expenses, the information technology ...

Communication Generation

Staff Writer | April 30, 2003

What are we going to do about the other generation? How will we ever communicate without communication?OK, this is a trivia quiz. When were these ...

Field of Dreams

Staff Writer | April 30, 2003

Plymouth Rock Auto Insurance has been in the world of mobile computing since 1990, but when claims manager Bill Kelleher describes the New England auto ...

Self-Service Business Intelligence

Michael P. Voelker | February 28, 2003

If we measure it, we can manage it, and then we can start to make decisions to do it better. So says Gareth Morfill, Boston-based ...

Operating System HypeHad Enough?

Staff Writer | February 28, 2003

Linux, Lindows, Mandrake, Red Hat, open source, free software . . . whats this world coming to? Much of the popular press, as well as ...

Study: Insurers' IT Spending Fell 8% Last Year

Staff Writer | February 04, 2003

Study: Insurers' IT Spending Fell 8% Last YearNU Online News Service, May 22, 3:29 p.m. EDT?U.S. insurance companies spent some $19.7 billion on Information Technology ...

Is There a Thin Server in Your Future?

Staff Writer | January 31, 2003

Someone once said you can never be too rich or too thin. Too rich is not in my future, so I thought I would talk ...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.