‘Show Me The Money,’ IT Depts. Told Orlando

Insurers, pressed by a tough economy, are examining automation projects with a “show me the money” attitude, insisting that information technology departments quantify and speed up the return on investment, tech industry leaders here warned.

Bottom-line concerns have prompted carriers to cast a much more skeptical eye on initiatives proposed by their IT departments to upgrade or replace any part of their tech infrastructure, speakers on a series of panels noted here during the annual conference of ACORD, the insurance standards organization based in Pearl River, N.Y.

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