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While technology is transforming customer service, even the best of tools cannot replace the human touch.

More consumers favor insurers with modern platforms and are opting away from older offerings.

Insurance technology news from Liberty Mutual Reinsurance and Integrity Marketing Group.

State insurance leaders offer advice for those impacted by the hurricane as a new storm develops over the Gulf of Mexico.

The latest insurance industry personnel news from Acrisure Re, Charles Taylor, Coalition and more.

Navigating the compliance maze: There are clear benefits to using a national compliance vendor.

Social media celebrities are hotter than ever, but their risk, liability and insurance issues are not well understood.

Separate from crop insurance, agribusiness coverage is increasingly in demand to protect other food-chain assets.