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Has there ever been a greater tool for the business world than e-mail? Forgetting paper clips and three-hole punches, the ability to send a written ...

Beware The Pitfalls Of Cross-Selling We all know how valuable cross-selling is to independent agencies. Numbers I have read suggest profit margins on the ...

Agents Rev Up Engines To Become Sales Machines Bad habits and a hardening insurance market can conspire against independent agents to make selling difficult, but ...

Insurance Fraudsters Send In The Clones, Investigators SayPalm Springs Insurance investigators meeting here list stolen car clones, Internet fraud scams and fraud kits provided over ...

Agents Must Break The Commodity CycleAs the insurance market hardens, many underwriters and producers are in a state of chaos. Underwriters are buried in submissions, ...

It's Time For The Industry To Pull TogetherMonte Carlo"No man is an island entire of itself; every man is part of the mainAny mans death ...

Power BreakfastNew York "The machine works very, very well," says Doug Leatherdale, almost matter-of-factly. He talks to us across tables heaped with scrambled eggs and ...

Are Performance-Based Incentives Ethical?Is it ethical for insurance professionals to be subject to performance-based incentives, and would disclosure to those who are served by the ...