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What professional goals are you hoping to reach in 2012?

Insurance IT leaders reflect on the changes of the past year and look forward to what lies ahead in 2012.

With the economy impacting the operating budgets of agencies and carriers alike, CSRs are being asked to do more and do it fastera task that requires an effective agency-carrier technology partnership.

Claims management is an inherently collaborative activity. Here, we discuss three logical entry points for implementing technology to support adjusters and the entire organization.

Claims management is an inherently collaborative activity. Here, we discuss three logical entry points for implementing technology to support adjusters and the entire organization.

From the mechanics of the hiring process to establishing clear company policy, identifying the professional risks inherent in social media is becoming more important than ever.

Promotions with Paul Davis, Cooper Gay Re and Willis.

Many young agents struggle when entering this industry, especially in the areas of client relationships, financial burdens and carrier appointments. Our panel of sharpshooting young agents discusses how to overcome these challenges, and what skills young agents need to make an impact.