{
  "author": {
    "name": "Suzanne M Ganier",
    "webUrl": "/author/profile/suzanne-m-ganier/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
    "social": [],
    "articles": [
      {
        "uri": "/2013/11/01/prevent-bad-faith-and-unnecessary-litigation-with-active-claims-management/",
        "title": "Prevent Bad Faith and Unnecessary Litigation with Active Claims Management",
        "byline": "Suzanne M. Ganier",
        "kicker": "",
        "prettyDate": "November 01, 2013",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/suzanne-m-ganier/",
            "name": "Suzanne M. Ganier"
          }
        ],
        "kickerNode": [],
        "summary": "Undoubtedly, most claims executives will readily tell you that they have a strong claims management program, which is a crucial component of any claims department. They will point to policies, procedures, guidelines, and claims audits. They would also point to stringent litigation and billing guidelines for attorneys. But do they...",
        "body": null
      },
      {
        "uri": "/2013/10/01/preventing-bad-faith-with-active-claims-management/",
        "title": "Preventing Bad Faith with Active Claims Management",
        "byline": " Suzanne M. Ganier ",
        "kicker": "News",
        "prettyDate": "October 01, 2013",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/suzanne-m-ganier/",
            "name": "Suzanne M. Ganier"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Adjusters bemoan unrealistic case loads, but with supervisors also stretched thin, active claims management can get short shrift, leading to litigation.",
        "body": null
      }
    ]
  }
}