{
  "author": {
    "name": "Stephen Kane",
    "webUrl": "/author/profile/stephen-kane/",
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    "estimate": 1,
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    "articles": [
      {
        "uri": "/2018/11/21/using-online-dispute-resolution-for-consumer-claims/",
        "title": "Using online dispute resolution for consumer claims",
        "byline": "Stephen Kane",
        "kicker": "Best Practices",
        "prettyDate": "November 21, 2018",
        "timeToRead": "4 minute",
        "image": {
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          "width": "616",
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        "authors": [
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        "kickerNode": [
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            "uri": "/best-practices/",
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        ],
        "summary": "A new option for resolving claims offers policyholders neutrality, fairness and simplicity, letting them take care of business from the comfort of their homes.",
        "body": null
      }
    ]
  }
}