{
  "author": {
    "name": "Jo Ann Litwin",
    "webUrl": "/author/profile/jo-ann-litwin/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
    "social": [],
    "articles": [
      {
        "uri": "/2003/03/04/five-ways-to-improve-agency-workflow/",
        "title": "Five Ways To Improve Agency Workflow",
        "byline": "Jo Ann Litwin",
        "kicker": "",
        "prettyDate": "March 04, 2003",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jo-ann-litwin/",
            "name": "Jo Ann Litwin"
          }
        ],
        "kickerNode": [],
        "summary": "Five Ways To Improve Agency Workflow How can we independent agents increase revenues in todays hard market with companies cutting commissions, non-renewing accounts and transferring ...",
        "body": null
      },
      {
        "uri": "/2002/08/19/will-automation-save-us-or-sink-us/",
        "title": "Will Automation Save Us or Sink Us?",
        "byline": "Jo Ann Litwin",
        "kicker": "",
        "prettyDate": "August 19, 2002",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jo-ann-litwin/",
            "name": "Jo Ann Litwin"
          }
        ],
        "kickerNode": [],
        "summary": "Will Automation Save Us or Sink Us?In this hard market, agents and companies need to use automation to the fullest to survive.Repetitive, DOS-based, convoluted workflows ...",
        "body": null
      }
    ]
  }
}