{
  "author": {
    "name": "Jamie Greco",
    "webUrl": "/author/profile/jamie-greco/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2021/09/16/retaining-customers-after-a-crisis/",
        "title": "Retaining insurance customers after a crisis",
        "byline": "Jamie Greco",
        "kicker": "Best Practices",
        "prettyDate": "September 16, 2021",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/09/JCP_ServiceMaster_Restore_Mold_Damaged_0081_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jamie-greco/",
            "name": "Jamie Greco"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "The customer experience following a loss event is an insurer's opportunity to retain or lose an insured.",
        "body": null
      }
    ]
  }
}