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Hard Market Hikes Friction With Fronts As the insurance market hardens, captives and the carriers that sometimes "front" for them are increasingly at odds, experts ...

WC Claimants 'Not The Enemy,' Trainer SaysAngry workers' compensation claimants need to be understood and helped by insurance adjusters, not belittled, dismissed or "beaten up," ...

You can't call it a changing of the guard -- yet. Plenty of well-established industry names produce tried-and-true claims management and administration tools. But companies ...

Time-Sensitive Legal Costs Hard To CutThe maxim, "you have to spend money to make money" doesn't always apply to the legal profession, which could make ...

Independent Witness releases "black box" for autosA customer files a claim involving injury related to a car accident. The claimant cites whiplash and a broken ...

Are Performance-Based Incentives Ethical?Is it ethical for insurance professionals to be subject to performance-based incentives, and would disclosure to those who are served by the ...

Vendors Automate Processing Tasks Like managing general agencies and wholesale brokers, there are a growing number of Web-based companies situated between retail agents and property-casualty ...

Tech Makes Fighting Fraud AffordableEveryone talks about insurance fraud, but nobody does anything about it--at least in cases where the claims are not significant.Sad to ...