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The decision to outsource can be a difficult one, but sometimes all it takes is a littlebit of research. Mark Burnam, claims technology director for ...

CUSTOMER SERVICESurvey on Web Sites Shows Some Insurers Not ListeningIs there any more basic form of customer service than to respond to customer inquiries? There ...

Insurance carriers, consultants, and technology vendors may be separate entities with disparate goals, but theconnection of each side of this triangle with the other is ...

Todd StuewerMichigan Construction Industry MutualAn opportunity with a new company led to a promotionand probably the greatest job satisfaction of his career.Starting up an insurance ...

Getting the right fit in a policy administration system was im-portant for the Wisconsin-based Rural Mutual Insurance Company (RMIC). The personal and commercial lines carrier ...

Humans seem to have an insatiable urge to put things together. Sure, inventing the wheel was great, but putting two of them on an axle ...

Product: TransactNOWCompany: AMS ServicesWeb Site: www.amsworld.comThis spring, AMS Services, Inc., introduced TransactNOW, a product that enables interface communication among carriers, agents, and the AMS Services ...

Insurance companies today are battling a number of issues, including sinking margins, competitive pressures, globalization, sweeping regulatory changes, and product commoditization. To react to the ...