Customer Experience

More than 15,000 customers rated their insurance providers in the second annual Forbes/Statista survey of America's Best Insurance Companies.

Insurance industry news from Nationwide, EFI Global , Understory Inc. and more.

Technology is changing expectations in multiple areas of the insurance process.

Pricing and product personalization as the internal process that could benefit the most from modernization.

Discover how straight-through processing and accurate location data improve decision-making and the customer experience.

A more connected, digital society also comes with increased cyber risk, and consumers are taking the need for cybersecurity seriously.