Commentary

In 2020, carriers will challenge all of us to rethink the possibilities of delivering and servicing insurance in the digital age.

Traditional marketing methods are still effective — and sometimes even more effective — than popular digital marketing strategies.

In the past decade, we've seen a lot of progress in adopting innovation and driving real transformation in the insurance industry.

In 2020, legislators and regulators should be clamoring for more underwriting factors, not less.

Here are a few tips to help agents, brokers and carriers hold themselves accountable to clients in the new year.

InsurTechs should spend less time worrying about being innovative and more time on basic human emotions.