Instant Insights / The insurance industry in 2020

The risks, trends and insights to keep top-of-mind in the new year.

Commentary

What does the future hold for independent agencies?

Agencies will need to continually evolve their selling and service models in order to respond to the future climate of competition.

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When I walked into my first insurance carrier meeting ten years ago, you would have thought I was in the wrong place. The average age of the other participants was at least 20 years older myself. Now, when I go to a carrier event or conference, I’m the one with a little grey in his hair, and there are droves of mid-to-late 20-year-olds all over the place. Where were all these people ten years ago?

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