Commentary

Technology is playing a bigger role in a number of insurance areas, including targeted marketing, quoting and claims.

Weaving diversity and inclusion into the fabric of claims provides a richer context for making payment decisions.

Insurers' strategies are changing the distribution channel environment in the small commercial market.

It's critical for leaders to be engaged with their employees; here are several easy ways to get started.

As insurers face new technology investment options, it's key for them to remain focused on tools and partners that provide real business value.

Conflicting marijuana laws at the state and federal level have created a confusing legal environment for employers.