Commentary

Part two: Discover how digital currencies are fueling the ransomware crisis.

Part one: Discover how the ransomware situation reached a fever pitch and where it is heading.

To increase customer retention, insurers need to focus more on their customers' holistic digital experience.

Cyber policies have become a sort of Frankenstein monster, with coverages pieced together to address a growing set of property and liability risks.

The insurance claims process is evolving and so are the needs of carriers and skillsets of today's adjusters.

While the NFIP's Risk Rating 2.0 goes further than federal policies have in the past, there is still room for improvement.