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While surety often tends to be a carrier-centric process, digital solutions are starting to focus on the agents and brokers who make up many of the day-to-day users of e-surety systems. (Nicolas Herrbach/Adobe Stock) While surety often tends to be a carrier-centric process, digital solutions are starting to focus on the agents and brokers who make up many of the day-to-day users of e-surety systems. (Nicolas Herrbach/Adobe Stock)

Surety companies made moves to digital systems and processes out of necessity during the early stages of the COVID-19 pandemic and resulting lockdown. Digital transformation in the industry is being touted as the way forward, although it may take some time to reach long-term transformation goals.

Whether or not sureties and bond producers prefer digital surety transactions is beside the point. The point is that contractors and principals do, if they’re like most professionals in business.

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