Instant Insights / Insurance Careers: Bridging the talent gap

The insurance industry is undergoing rapid change and disruption. For those who enjoy variety in work, there's never been a better time to consider a career in property & casualty insurance.


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Carriers see an increased need for trained desk adjusters. Desk adjusters must be detail-oriented, understand the cause of loss, be able to evaluate structural issues, understand personal property and loss of use, and be knowledgeable about property estimate review best practices. (Photo: Studio Romantic/stock.adobe.com)

If the industry has learned anything from the last two years with the record 18 storms and hurricanes that have made landfall, it was that desk adjusters are in high demand. Scientists say this record-setting stretch of storms is not over and may increase due to global climate change.

Our industry is having issues meeting demands with qualified desk adjusters and last year in many cases, had to accept what was available just to meet numerous requests. We also saw that some carriers were hiring desk adjusters a few months before hurricane season to help ensure that they would have more qualified adjusters to handle their anticipated claims volume.

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