Thirteen years ago, I walked into the office of the National Underwriter Co. and interviewed for a job with the gone-but-not-forgotten Ohio Underwriter.

Over the years, Aon had developed a Lotus Notes-based application to manage its legal operations, but with offices in 17 countries, the insurer struggled to overcome the limitations brought about by different offices in different countries.

Standing out in tough times is something many business leaders may fantasize about.

What makes an all-star team? No single, scientific formula has been developed to gauge the quality of an IT leader. However, after getting to know the seven members of Tech Decision's first all-star s

"We don't reflect on [the compliments] very much," says Ray Voelker, CIO at Progressive Insurance. "The way not to be good at technology would be to say, 'Hey, we're really good at this, so let's sit

Underwriters face two kinds of pressure, explains Donald Light, a senior analyst with Celent. One is the need to secure more business. The second is to make sure any business they write is profitable.

In honor of the new National Football League season that begins Thursday night--and since this is a technology blog--the issue of technology in football needs to be addressed.

Tech Decisions editor-in-chief Bob Hyle and Bill Sinn, strategic industry director in the insurance practice at Pitney Bowes Business Insight discuss what insurers are doing and should be doing to prepare...