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Thirteen years ago, I walked into the office of the National Underwriter Co. and interviewed for a job with the gone-but-not-forgotten Ohio Underwriter. I’d been a community journalist for more than 20 years, but I was upfront about my lack of knowledge of the insurance industry.

You can imagine my relief when my future boss responded, “We’d be a little worried about you if you did understand the insurance industry.”

Osmosis alone has increased my knowledge of insurance, but even though I’ve covered insurance and technology issues for this magazine since its inception, I’m not an insurance IT professional. I’m a journalist, and I love doing what I do.

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