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In his recent blog for Celent, Mike Fitzgerald writes about transitioning to a modern automation platform.

He points out one of the perceived benefits from such a project is to move some of the system maintenance out of the programming areas. Of course, perceived benefits often are more closely related to fairy tales.

Still, Fitzgerald reports on a consulting project where Celent discovered a way to clarify such benefits. It involves an enterprise approach and carriers with multiple systems, but it makes sense to take advantage of all the tools that are available, particularly when big legacy systems can be so costly to maintain.

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