X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Over the years, Aon had developed a Lotus Notes-based application to manage its legal operations, but with offices in 17 countries, the insurer struggled to overcome the limitations brought about by different offices in different countries dealing with their own formats, processes, and procedures.

“One office might provide information in Excel spreadsheet, another might use Word,” says David Cambria, director of operations for the law department at Aon. “They might be tracking different variables or different data points, so we weren’t getting consistently reported information.”

Cambria adds the company also had to deal with legal issues, such as maintaining the privacy and confidentiality standards of its settlement agreements.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Dig Deeper

 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.