Outsourcing decisions are always difficult to make, particularly when you add in the social and political factors that arise when an insurance carrier decides to outsource some of its IT work to another company.

Craig Weber had some interesting thoughts on the scheduling of insurance technology conferences in a recent post on the Celent blog page. The 2011 ACORD LOMA Insurance Systems Forum began on May 22 and the IASA Educational Conference & Business Show began 14 days later on June 5. No matter...

Leah Hollstegge, manager of Ward Group, discusses the results of a recent Ward Group benchmarking study on IT outsourcing in which the benchmarking company reports more than half of carriers are achieving negligible cost savings.

The issue of the aging workforce had a simple solution back in 2008. Everyone’s 401(k) went into the tank and any talk of retirement was delayed. That may have given some IT departments a false sense of hope, but as the stock market has gradually rebounded, people of a certain...

Another standard bearer for the insurance industry is fading away: the paper bill. Insurers are following the lead of other financial services companies by exploring all the possibilities in electronic bill presentment.

Mobile technology was decidedly the number one topic of conversation at the ACORD LOMA conference last month with social media a close second. Much like the Triple Crown horse races, it’s hard to sweep the field and at last week’s IASA conference social media was a clear winner in the...

Analytics is one key area that PwC focused on among its top issues for 2011.

If there is one consistent discussion point in the insurance technology debate it centers around the need for modern core solutions.