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The issue of the aging workforce had a simple solution back in 2008. Everyone’s 401(k) went into the tank and any talk of retirement was delayed. That may have given some IT departments a false sense of hope, but as the stock market has gradually rebounded, people of a certain age are once again contemplating the next step in their lives.

The delay helped in another regard as well. It also allowed insurance carriers to get another two or three years closer to replacing some of their legacy systems. No one likes to lose institutional intelligence, but as long as it doesn’t involve aging solutions carriers will somehow manage to get by.

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