In the insurance agency business, too often the emphasis on leadership and team building is ignored.

In 2015, my year-end column covered how to prepare an annual business plan for your organization, and focused on budgets, sales and marketing goals, and objectives for next year. But that's all about your business.

Here's how to achieve agency profits while having fun.

When it's time to capitalize on the value of your equity, follow these steps.

If the association with an insurer turns sour, you should act in the best interest of your clients and your business.

As a sales manager, if you ignore the Don'ts, you are ensuring that they will be repeated again and again.

How asking the right questions can make all the difference.

Here is how agency veterans can transition into a targeting role more suited to big-picture experience.