With social distancing and masks, insurance adjusters need to 'read between the lines' when it comes to discerning what an insured is or isn't sharing.

Bob Peterson addresses the challenges and opportunities available in a rapidly changing insurance environment.

Balancing work, school and home life gets more challenging when there are multiple 'students' to consider.

Companies are worried about safety as they reopen, and the liabilities they may face if someone becomes ill. Two experts share their recommendations.

Balancing work, school and home life requires patience, creativity and grace for working parents. Here are some tips to make the transition easier.

Claims Magazine is conducting its annual salary survey, and the results will be featured in the Nov/Dec issue.

In a constantly changing insurance environment, the challenge is where to focus our energy and resources.

Insurers know that policyholder interactions from sales to a claim affect renewal decisions. Tim Roberts and Grace Hanson share their insights.