Education & Training

Being as prepared as possible is the best way to improve one's chances of being on the safe side of a reduction in force or getting a needed job offer if a layoff becomes an unexpected reality.

Hosted by Claims Magazine and packed with informative sessions, abundant networking opportunities, and dynamic roundtable discussions, ACE will catalyze the claims workforce.

Responses to claimant complaints are often vague, legalistic, and filled with errors. The following 12 pointers will help you catch and correct problems before sending out responses.

Each issue, we provide several continuing education-based questions designed to test claim professionals on their knowledge of a particular topic. For this edition, we take a look at the Homeowners 3--Special Form (HO 00 03 10 00).

In the Back to the Future trilogy, Marty McFly experiences a lapse of reason every time someone calls him "chicken." Just like Marty, adjusters can be drawn into conflict with verbal attacks. Learn how to diffuse these situations by looking inward.

Wondering what the upcoming 14th Annual ACE conference has in store for claim professionals? The event, which takes place on June 22-24, 2010, returns to Vegas with more networking and learning opportunities than ever.