Education & Training

How can two investigators arrive at divergent conclusions when examining the same fire? Learn about legitimate smoke particle testing methods that help uncover the true conditions at the time of the loss.

While each insurer is unique, a set of core "best" practices can transform claim operations and lead to a more profitable business paradigm in nearly any organization.

Although their claim forces have been reduced by 16 percent, a majority of insurers still say that hiring qualified claim adjusters is a priority for them, according to a recent study.

Contingent commissions, climate change, crisis management, global risk, and pending legislation will be just a few of the many topics covered at the Risk and Insurance Management Society's 2010 annual conference and exhibition.

It's clear that dealing with continuing education requirements is a top-of-mind issue for many claim professionals in the field. Part of that includes paying attention to licensing dilemmas.

Plan your continuing education endeavors to not only meet the various states' requirements but also to gain and implement new knowledge and skills, and you'll have a more rewarding career.

Each issue, we provide several CE-based questions designed to test claim professionals on their knowledge of a particular topic. For this edition, we take a look at Adjuster Licensing.

As a member of LinkedIn who participates in 44 of the insurance industry forums on a regular basis, I commented last month about a question posed by an agent who was contemplating a career change to claims. Here's my advice.