Education & Training

Although there are many things that can prevent someone from successfully pursuing the ARM, the most prevalent involve misperceptions. Overcome them with our help.

Performance assessments are not just a time to alert employees to their faults and reiterate what you expect from them. Learn the secrets to success.

From the initial first notice of loss through to the final payment, insurance agents play many vital roles in the claim process. Here is how they can help adjusters with the process.

In this month's contents conundrum, an adjuster finds himself in the challenging position of having to assess the value of a stolen item: a much-coveted animal tranquilizer gun.

There is no substitute for being at the show in person, but for those who couldn't attend -- or for those looking to review the material again -- we have provided our speakers' presentations online.

Crawford & Company's KMC On Demand recently launched a pilot designation program that includes such distinguished companies as Allstate, Pilot CAT, and Nationwide.