X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Earlier this year, independent adjusting firm IAS Claim Services hired Paul Kottler as its president, who previously served as vice president of Crawford & Company’s U.S. property and casualty western division. He sat down with Editor in Chief Eric Gilkey to discuss questions about the current role of independents, essential technologies for the industry, and how to attract new talent.

What challenges do independent adjusters face in today’s marketplace?

Let’s start with claim management systems. Independent adjusters must integrate their systems with the legacy systems of their clients. Every client has a different system, yet independents must find a way to interface with that system in order to provide proper service to that client.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.