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This is an exciting issue for Claims readers. As you have no doubt deduced by glancing at this issue’s cover image, the man in the ubiquitous orange polo—BP Claim Manager Darryl Willis—has taken time from his rather busy schedule (understatement of the year?) to speak with contributing writer Mary Anne Medina about how his company is managing the oil spill claim process. In the world of business trade magazines, it’s as close to a “get” as we’re going to come, and we’re proud to present an avenue for him to talk about his company’s efforts.

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